Terms and Conditions for Crimson Sands

Welcome to Crimson Sands. These Terms and Conditions govern your use of our online platform and the services we offer, including guided desert tours, luxury glamping, 4WD adventures, cultural immersion programs, wildlife spotting, stargazing events, photography workshops, and bespoke itinerary planning. By accessing or using our services, you agree to be bound by these Terms and Conditions. Please read them carefully.

1. Acceptance of Terms

By accessing and using our site or booking any of our services, you confirm your acceptance of these Terms and Conditions and agree to comply with them. If you do not agree to these terms, you must not use our services.

2. Services Provided

Crimson Sands offers a range of tourism services focused on desert experiences in Australia, including but not limited to:

Details of each service, including inclusions, exclusions, and pricing, are available on our site or through direct inquiry.

3. Booking and Payments

All bookings are subject to availability and confirmation. A deposit may be required to confirm your reservation, with the full balance due by a specified date prior to the commencement of the service. Payment methods accepted will be outlined during the booking process. Failure to make timely payments may result in the cancellation of your booking.

4. Cancellations and Refunds

Cancellation policies vary depending on the service booked and will be clearly communicated at the time of booking. Generally, cancellations made within a certain period before the service date may incur a cancellation fee or result in the forfeiture of your deposit. No-shows are typically non-refundable. We strongly recommend travel insurance to cover unforeseen circumstances.

5. Participant Requirements and Health

Participants are responsible for ensuring they are physically fit for the activities involved in our tours and experiences. You must inform Crimson Sands of any medical conditions, allergies, or special requirements at the time of booking. We reserve the right to decline participation if we believe it may pose a risk to the participant or others.

6. Changes to Itinerary

Crimson Sands reserves the right to alter or cancel any tour or service due to unforeseen circumstances, including but not limited to weather conditions, operational difficulties, or events beyond our control. In such cases, we will endeavour to offer alternative dates or a suitable refund, as per our discretion and the specific circumstances.

7. Limitation of Liability

Crimson Sands, its employees, and agents accept no liability for any loss, damage, injury, or expense incurred by participants, directly or indirectly, arising from participation in our tours or use of our services, except where prohibited by law. We recommend all participants secure comprehensive travel insurance.

8. Intellectual Property

All content on our online platform, including text, graphics, logos, images, and software, is the property of Crimson Sands or its content suppliers and is protected by Australian and international copyright laws.

9. Privacy Policy

Your privacy is important to us. Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our services, you consent to our collection and use of your data as described in our Privacy Policy.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the Northern Territory, Australia, and you irrevocably submit to the exclusive jurisdiction of the courts in that State.

11. Contact Information

For any questions regarding these Terms and Conditions or our services, please contact us:

Crimson Sands
7 Flinders Link,
Unit 3A,
Alice Springs, NT,
0870, Australia

Thank you for choosing Crimson Sands for your desert adventure.